Refund Policy

1. General Policy

RCG Payroll Partners aims to provide high-quality services. Refunds are considered on a case-by-case basis.

2. Eligibility for Refunds

Refunds may be issued where:

• Services were not delivered as agreed

• Errors were caused solely by RCG Payroll Partners

• Cancellation is made within an agreed timeframe

3. Non-Refundable Services

Refunds will not be provided for:

• Completed payroll processing

• Services already rendered

• Delays caused by client-side issues (e.g. late data submission)

4. Cancellation Policy

• Clients must provide written notice for cancellations

• Any work already completed will be charged accordingly

5. Processing Refunds

Approved refunds will be processed within 7–14 business days using the original payment method.

6. Contact

For refund requests:
📧 info@rcgpayrollpartners.com